Shipping & Returns

Shipping & Returns

Got Questions? We’ve Got Sweet Answers.
  • We proudly ship with UPS, USPS, and DHL Express at your convenience. Standard shipping orders take 1 to 2 business days to leave our shop and 3 to 8 business days to arrive at your doorstep. Currently, we only ship to the continental United States (but hope to bring our delights to the rest of the world soon!)

    Upon checkout, you’ll have different shipping options depending on your address. 

    UPS Ground: 3 business days
    UPS 2nd Day Air: 2 business days
    UPS Day Air Saver: 1 business day
    UPS Next Day Air: 1 business day
    USPS Priority Mail: 2 business days
    USPS Priority Mail Express: 1 business day

  • We get straight to work on your order as soon as it’s placed. If you need to change or cancel, it’s best to contact us right away! Please email hello@shmelkes.co and we’ll respond as soon as possible.

  • We want you to be nothing less than delighted. We offer a 100% satisfaction guarantee on your first order of any delights and will happily refund you if you’re dissatisfied with your confections. For any issues or qualms with your order, please reach out to hello@shmelkes.co and we’ll get things sorted.